What are AI agents and agentic systems, anyway?
A plain-English explanation of AI agents, agentic systems, and what makes them different from chatbots—plus the production lessons people skip.
Writing
I write about building and shipping AI applications from three main perspectives, also referred to as Tracks: engineering, business, and product.
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Essential Reading
The 3 most important posts to start with, if you haven't already.
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Showing 41 posts
Oct 9, 2026 · 10 min read
PolicyForge — Approval gates that live in the code
Six approval gates, written as code instead of documentation. How PolicyForge makes sure a policy can't ship without you saying so.
Product
PolicyForge EngineeringSep 16, 2026 · 13 min read
GovCon Leads Radar — Why a layered architecture keeps leads from vanishing
A layered architecture sounds like diagram work. I built one so a broken component costs you a feature, never a lead.
Product
GovCon Leads Radar DesignSep 8, 2026 · 10 min read
PolicyForge — Inside the five-layer architecture
How PolicyForge splits ingestion, ranking, generation, approval, and observability into five layers, and why that split keeps failures readable.
Product
PolicyForge DesignSep 7, 2026 · 10 min read
PolicyForge — Turning AI hallucinations into a manageable process, not a hidden risk
How PolicyForge catches AI compliance mistakes before they reach a submission, and routes them to the right human, every time.
Product
PolicyForge DesignSep 7, 2026 · 9 min read
PolicyForge — The exact performance numbers it commits to
Here are the exact latency, cost-per-unit, and uptime numbers PolicyForge holds itself to, and why loose budget language wasn't good enough.
Product
PolicyForge DesignAug 28, 2026 · 10 min read
PolicyForge — Why you'll always have the final say
Inside PolicyForge's approval workflow: why AI-generated policy recommendations never publish themselves, and how every decision gets recorded.
Product
PolicyForge DesignAug 26, 2026 · 10 min read
PolicyForge — Real options, not one draft
How PolicyForge generates multiple usable policy drafts instead of one, and keeps your data out of the process.
Product
PolicyForge DesignAug 25, 2026 · 10 min read
PolicyForge — Why ranked results shouldn't be a black box
Inside the design decision that determines which compliance gap PolicyForge shows you first, and why.
Product
PolicyForge Design